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Transformation Specialist – International Banking 53 views

Job Description

Requisition Title: Transformation Specialist – International Banking
Job Number: 190000RU
Job Purpose
Design, build, test and deploy new digital products.

Implement and execute the digital strategy and change management plan for IBG corporate
Leverage new technologies (implementation of big data and analytics, Al, machine learning, block-chain, robotics, etc.)
Coach and train users to ensure adoption of IBG initiatives
Product launch marketing and communication to support strategic agenda
Support delivery of key IBG initiatives as required
Support the IBG Corporate offices in achieving their objectives
Generate key IBG management information/analysis as required

Key Result Areas

Manage and strategize front line relationship team mobility strategy and adoption to improve frontline effectiveness
Manage and implement improved lead generation through advanced analytics and big data and external data sources
Design, build and test processes that are digitized to address commercial routines that improve front-office effectiveness
Improve connectivity with clients and cost-to-serve through genuine multi-channel banking
Automation/enhancing of processes, end to end, leveraging improvements in service and operational costs

Knowledge, Skills and Experience
Overall experience 5-8 years in this space
Strong project management and agile methodologies
Deep knowledge of the bank”s business lines and support functions as well as the challenges driven by cutting-edge technologies, and apply these learnings in driving the digital transformation of the bank
Demonstrate adaptability, excellent communication and problem-solving skills
Bachelor or master degree in engineering, information technologies or computer science
Agile/ PMP certification
Passionate about new technologies with applied exposure
Developed skills in the following areas: new business strategy, digital transformation, change management
Exposure in executing strategic programs impacting multiple stakeholders
Significant experience in organizational projects (organization design or redesign) and operational transformation (operational excellence, operating system, performance improvement)
Deep knowledge and practice of tools and referential for change management (strategy alignment, development and implementation of Change and communication strategy, impact analysis)
Capacity to animate and drive seminars and workshops/ trainings

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