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Specialist-HR Operations 53 views

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Job Description

Job Purpose: The job holder is responsible for supporting the establishment, maintenance and administration of an accurate, efficient and effective operations and service delivery as per the set and approved service level agreements while ensuring compliance with the Bank’s policies, procedures, related laws and regulatory requirements. Key Responsibilities: Understanding

  • Maintain updated knowledge of rules, regulations and standards in the field and related matters of interest to the department


  • Analyse, recommend, implement and evaluate streamlined processes, procedures, policies, service level agreements, systems and methods for HR Operations practices to maximize efficiency, effectiveness and strive for the highest customer service standards
  • Process all employee separation documents; end of services, as per exit procedures and ensures all necessary documents are processed, complete and documented
  • Coordinate with Payroll to execute final settlement for concerned employee
  • ­Answer all queries from all employees in relation to Human Resources Operations’ policies and procedures in an efficient and professional manner by understanding the nature of the inquiry / request to ensure high standard service delivery
  • Prepare, process and maintain an updated database to all staffs’ records and details including but not limited to salaries, new hiring, terminations, pay changes, promotions, transfers, re-designations and status change such as marital, nationality and education
  • Verify employee information and any employee benefits / allowances expenses including but not limited to schooling, medical etc. and update procedures in line with any changes and update management accordingly
  • Prepare salary and other related certificates as requested by employees within the set and approved SLA’s
  • Drive a comprehensive data analysis for any set objectives and ensure effective results e.g. allowance/benefits reviews for Burgan’s Staff
  • Prepare and reconcile PIFSS files to send to payroll for payment every month
  • Administer and coordinate employee’s benefits and allowances to eligible employees
  • ­ Act as liaison between employees and insurance providers and ensures positive employee experience of services while building and maintaining a successful partnership with service providers


  • Generate and escalate periodic and ad hoc reports ensuring accuracy and timely delivery
  • Oversee employee leaves, time attendance and generate required reports to payroll, managements and other respective groups




  • Bachelor’s degree or equivalent in a related field.
  • Professional certifications in HR: SHRM-CP/SHRM-SCP, PHRi/SPHRi, CIPD ( added advantage)
  • Knowledge of Kuwait Labour Law and Social Security
  • English (Proficient)
  • Arabic (Proficient)

Years of Experience :

  • Minimum years of required experience: 4 years

Technical Competencies:

  • Effective Data Analysis
  • Aptitude for Digital HR
  • Custodian for Compliance
  • Talent Supply Chain Enabler


Job Details

Job LocationAl Kuwait, Kuwait
Company IndustryBanking
Company TypeEmployer (Private Sector)
Job RoleAdministration
Employment TypeFull Time Employee
Monthly Salary RangeUnspecified
Number of Vacancies1

Preferred Candidate

Career LevelMid Career
Years of ExperienceMin: 4 Max: 5
Residence LocationKuwait
DegreeBachelor’s degree / higher diploma
  • This job has expired!
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