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Scrum Master 29 views

Role Purpose:

  • The Scrum Master is responsible for coaching and coordinating Agile Delivery Squads to deliver as efficiently as possible.
  • At a team level, he is the central coordinator and fixer of all issues ensuring the Agile squad can deliver with minimal blockers.
  • Although not able to fix all issues he will co-ordinate and own their resolution within the team.
  • He must support the Product Owner in refining and grooming the Product Backlog to a level which is acceptable for the delivery squad to estimate and deliver.
  • He will co-ordinate and plan all Scrum ceremonies and ensure the Agile processes are being followed.
  • The Scrum Master ensures that the Scrum process is used as intended.
  • Keep the Development Team in alignment with the Scrum framework, values and principles, and ensure the team is focused on continuous improvement
  • Enforces daily builds to detect early issues in the compiled and aggregated code, as well as in the functionality delivered.
  • Facilitate Daily Scrums, Sprint Planning, Product Backlog refinement, Sprint Reviews, Sprint, Retrospectives, release planning, and other team activities as required
  • Encourage team self-organization & empowerment
  • Share new industry Agile best practices
  • Facilitate Retrospectives which generate new ideas for process improvement
  • Ensure preparation for planning through effective Product Backlog refinement sessions
  • Ensure planning meetings fully prepare the team for the upcoming Sprints and release
  • Actively remove impediments that slow any aspect of the Development Team’s efforts
  • Work closely with the Technical Delivery Manager, Program Manager, and Business Experts to ensure visibility and resolution of technical and business challenges
  • Actively participate in organizational Agile activities
  • Promote and support the Development Team’s automated processes
  • Assist the team in implementing the process improvements they’ve defined in the Sprint Retrospectives
  • Support the Product Owner in writing effective Product Backlog Items and maintaining the prioritized backlogs for multiple products as the Development Team’s provide estimates for the upcoming items
  • Assist the Product Owner in the Story refinement process
  • Develop and maintain relevant metrics that guide the Development Team to more efficient processes in their work and in satisfying their Product Owner and stakeholders.
  • Identify and manage dependencies with other internal or external teams
  • Work closely with Project Management to ensure proper project and portfolio reporting, including active risk management.

 

Key Accountabilities of the role:

Scrum/Agile Methodology

  • Facilitate Daily Scrums, Sprint Planning, Product Backlog refinement, Sprint Reviews, Sprint, Retrospectives, release planning, and other team activities as required
  • Support the Product Owner in writing effective Product Backlog Items and maintaining the prioritized backlogs for multiple products as the Development Team’s provide estimates for the upcoming items.
  • Ensure planning meetings fully prepare the team for the upcoming Sprints and release
  • Track, resolve and report incidents and known errors through the approved processes.

Communication

  • Attend all the team meetings, one to one meetings to have a high level of communication culture.
  • Timely response to email, tasks assigned and effective follow up with various stakeholders.
  • Prepare tasks status reports and submit to stakeholders on timely basis.

Documentation / Process Ownership

  • The incumbent is responsible take ownership, maintain & update documented processes or documentation related to his job function.
  • In the event where processes or documentation are shared, the incumbent shall be responsible to inform the owner of any document about required changes or improvements.

People & Attendance

  • Co-operate with the team members in a cohesive and professional manner and proactive good attendance habits and maintain the reporting hierarchy in all matters.
  • The incumbent should adhere to working hours which might require working for extended hours depending on job nature and task assigned.

Information Security

  • Maintain information security related to ADIB, throughout the period of employment.
  • As soon as possible, report any potential or actual risks or incidents affecting the security of information to the helpdesk.
  • Maintain Risk Free/control IT environment at ADIB.

 

Specialist Skills / Technical Knowledge Required for this role:

  • Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers
  • Guiding the team on how to get the most of our self-organization
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Facilitating discussion, decision making, and conflict resolution
  • Assisting with internal and external communication, improving transparency, and radiating information Excellent planner who can plan 2-3 steps ahead of the team and surface hidden risks 2-3 levels deep within the team
  • Ability to work at an abstract level and continuously ‘pivot’ to arrive at the highest impact answer for the client
  • Enjoys and gets energized by complex problem solving and ability to push the innovation on solutions
  • Ability to work under pressure, manage client expectations effective and not get overwhelmed by client pressures on team
  • Excellent communication skills with the ability to influence senior client business and IT executives on transforming towards agile
  • Excellent leadership skills and enjoys teaching / mentoring others.

Previous experience:    

  • 3+ years as a Scrum Master/Project lead working with dedicated agile teams using scrum or Kanban.
  • 1+ year experience working with offshore teams/vendors.
  • Strong understanding and experience with software and product development especially in digital solutions.
  • Professional Certification in Scrum methodologies
  • Experienced and have practiced Scrum Master Methodologies and project management in Banking especially in alternative delivery channels domain
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