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Product Owner – Sales Tablet 37 views

Summary of role:

 

  • Please apply only if experience in Banking and Finance.
  • The Channel Lead/Product Owner – Sales Tablet defines strategy for Sales Tablet and roadmap ensuring high level of customer experience.
  • He/she is the owner of the digital channel, managing readiness, availability and performance. He/she focuses in detail on functionality and customer experience (including prioritization of new functionalities) and makes decisions on services available on channels.

 

Responsibilities:

 

  • Work closely with designers and engineers to define and drive product vision and lead innovation in products with cross-functional teams and think creatively to deliver first class digital solutions that create rapid impact for employees, customers or advisors
  • Prepare and present product visions and proposals to the leadership team about channel strategy when required
  • Identify channel KPIs and use them as a cornerstone for team focus and priorities
  • Gain an in-depth understanding of customers and users and gather key insights that will shape their digital experience
  • Manage cross-functional relationships with emphasis on decision-making over consensus
  • Identify future potential of products and get teams, customers and business network excited about
  • Define channel MVPs, manage product backlog priorities, and strategically de-scope to achieve rapid feedback cycles
  • Work closely with the senior leadership team in the development and delivery of the digital vision for consumers and related wider corporate strategy and business objectives
  • Influence and lead top level negotiations with digital partners to ensure that the business secures best value, accelerates its online development and is successful in the multi-channel environment and refine the annual roadmap
  • In depth knowledge of end to end digital management practices including an excellent understanding of all digital channels and a proven track record in the ability to use these to maximum effectiveness

 

Typical skills and background:

 

SKILLS:

 

  • Experience in Banking and Finance is required.
  • Ability to strike an excellent balance between external and internal customer orientation
  • Ability to plan and gauze high level of customer satisfaction
  • Strategic thinker, but also able to provide meticulous attention to detail
  • Knowledge of channel technicalities
  • Has latest knowledge of market trends and best practices
  • A proven track record of using user insights and web analytics to lead and further advance digital strategy and approaches
  • Proven success in delivering successful channel development
Only candidates can apply for this job.
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