The CSIS Lead Investigator is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
CSIS Investigationsistaskedwith conducting professional and independent investigations into cases of fraud and/or conduct risksinorder to protect the assets and reputationof the bank and itsclients.Throughinvestigation CSIS seeks to mitigate the effectsof fraud andwrongdoing through recovery of lost or stolen assets, identify underlying control failures and root causes, ensuring the policies of the bank are being adhered to and to initiate and/or support prosecutions and civil litigation, where deemed an appropriate course of action.Investigationfindings are usedtoinformdecisionmakers in Citi businessunits and the corporatefunctions e.g. Risk, Legal, HR, AML, Compliance.
CSIS Investigators are assigned a wide range of corporate investigation case work including complex, sensitive fraud investigations primarily across the Middle East and Africa and across EMEA when required. The Investigator may be asked to perform additional tasks such as coordinating investigative efforts within the Europe, Middle East and Africa (EMEA) region; participating in business reviews; leading/participating in various project assignments at country, regional and global level; or carrying out peer reviews and developing other in the team.
- An Investigator will be responsible for the coordination and investigation of high level fraud matters and/or network security incidents
- Documenting investigation outcomes in the form of comprehensive investigation reports in a timely manner.
- This role will utilize sophisticated expertise in investigative interviewing, fraud identification, loss prevention, network security, cyber enabled fraud, to identify fraud activities, schemes, trends and organized rings that create a risk to our firm, its employees, shareholders, systems, assets and clients
- Conduct proactive, complex, variable and high profile/sensitive investigations with the goal of developing cases to a successful conclusion and providing timely fraud preventive intelligence to business and functional partners
- Actively engage partners and management to ensure they are kept apprised of any significant changes during the progress of an investigation
- Responsible for the recovery of losses through court ordered restitution, property or direct payment by suspects
- Build external relationships with members of law enforcement, industry peers and other sources of support
- Engage with internal and external suspects, witnesses and third parties through interview and interrogation, evidence collection and forensic examination
- Represent Citi in criminal and civil court matters and have the ability to show knowledge and provide accurate and supportive testimony
- Mentor and train junior staff members
- Brief others on an ongoing investigations/investigative projects
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm”s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Ensuring immediacy of responses to critical situations such as funds in flight risks
- Developing and adding value to investigative referrals through data research, analysis, interviewing, liaison with law enforcement agencies and compilation of information from a variety of sources both internal and external to the business
- 6-10 years of experience, However, serious consideration will be given to candidates without investigative experience who possess strong banking product knowledge, in an audit, controls, risk or compliance capacity.
- Ability to conduct investigative interviews and recording techniques that tie the facts and evidence together
- Experience investigating complex and variable case(s) that has substantial impact
- Understanding of forensic and eDiscovery processes and procedures to include the collection, examination, and analysis of data while preserving integrity and maintaining a strict chain of custody
- Experience representing/testifying in criminal and civil court matters
- Conveys mastery of investigative concepts
- Demonstrated report writing that would present the case and evidences gathered in a cohesive and comprehensive manner
- Knowledge of financial products, frauds and trends
- Experience working in an in-house investigations team
- Professional certifications (CPA, CAMS, CFE and CFF)
- Proficiency in Microsoft Office products – Word, Excel, Outlook, PowerPoint, and SharePoint for compiling written reports and spreadsheets on an investigation
- Flexibility to work on call off hours/weekends during critical project phases, if necessary
- Alternative language knowledge preferable
- Ability to travel both domestically and internationally (including all Africa).
- An understanding of applicable legal statutes as they relate to financial crimes and/ or appropriate procedures for conducting internal investigations
Skills and Competencies:
- Excellent communication, motivational and personal skills
- Demonstrates a desire to continually develop own skills
- Excellent report writing skills
- Self-sufficient and a self-starter
- Ability to work both independently and as part of a team
- Strong collaborative attitude and disposition
- Ability to multitask by carrying a diverse and complex caseload
- Demonstrates an appreciation of a diverse workforce
- Willingness to take on feedback and adapt to CSIS methodologies
The CSIS EMEA function is a mature independentcorporatesecurityfunctionoperatingacross more than 50 countries.The CSIS Middle East and Africa Investigations team works in partnership with equivalent investigation teams across the globe. The CSIS team is comprised of experienced specialists from a variety of backgrounds including commercial investigations, forensic accountancy, fraud risk, law enforcement, technology, computer forensics, data analysis, and due diligence. Joining the CSIS team will enhance the investigator’s pure skills and ability to operate across a diverse region.
- Bachelors degree, potentially Masters degree or equivalent work experience.