Bank Branch Deputy Operation Manager

Shanghai Commercial Bank (SCB) is an international bank based in Hong Kong, currently maintains network of branches in Hong Kong and overseas branches. Our London Branch was established in 1980 providing banking services to individual and
corporate clients based in the UK and overseas. Our products and services include deposits, commercial and residential property financing, remittances and trade finance.

Overall Responsibilities:

We are looking for an experienced Branch Deputy Operations Manager to supervise
daily branch operations to ensure delivery of effective banking services to
customers; regulatory and financial reporting; development and oversight of the I.T.
System; to ensure the daily branch operations run smoothly and effectively.

Key Areas of Responsibilities:

1. Monitor daily branch operations to ensure a smooth process and also supervise the execution of daily tasks

2. Oversee the Loan processing team, retail team, Settlement and Accounting Team to ensure due process, accuracy and accountability are followed;

3. Responsible for management of the systems and controls of the branch;

4. Responsible for the production and integrity of the branch financial information;

5. Support and assist the branch with internal/external audit requests

6. Approve, authorise or override specific transactions according to the established rules and regulations

7. Check and verify various transactions, clearing and account matters

8. Strictly follow the relevant operation manuals, policies and procedures for branch operations and coach the operations team up-to-date operations procedures

9. Prepare regular reports as required in accordance with the established rules and regulations

10. Monitor any suspicious transactions on client accounts

11. Responsible for managing deposit related core system parameters, including product rate changes and services at the request of management

12. Assign tasks to various teams and determines workflow

13. Responsible for hiring, coaching and corrective action of employees

Academic Qualification:

Open to all degree holders in management, banking, finance, business or related fields

Other Requirement:

Must have the Right to Work in the UK to Apply for this role

Relevant Experience:

Previous operation and management experience in Banking operation desirable (retail banking operation, business processes, reconciliations, Back Office or database control)

A good understanding of operational risk frameworks

Financial management experience desirable

Experience in leadership & staff management including objective setting, appraisals, reviews

Knowledge & Skills:

Good knowledge of MS Office program and core banking system

AML and UK banking regulations

Knowledge of FCA Conduct Rules

Knowledge of SWIFT Payment System

Knowledge of financial and accounting principles

Knowledge of general banking operation and practices desirable

Key soft skills:

Problem-solving skills and critical thinking

Decision making

Strong Leadership skill

Excellent written and verbal communication skills (multilingual in English and Cantonese)


Strong ability to multi-task

Only candidates can apply for this job.

About Us

Founded in 2003, We are the online recruitment portal that specializes in banking and finance industry recruitment.

Contact Us


Suite 3203, X3 Tower, JLT, Dubai,UAE.


We are currently working remotely, please send us an email and we will response within 48 hours